1. What is a benefit of making manager goals from the beginning?
    1. Allows the manager something to work toward
    2. It tells the supervisor how serious they are
    3. They can come back and change them later
    4. It looks good on their evaluation

    Setting goals upon hire is a great tool to help managers work toward something. It also gives them a chance to say what they want from the job.

  2. When making goals, it is important to be _________ about what is wanted or needed.
    1. Humorous
    2. Vague
    3. Specific
    4. Serious

    When making goals, it is important to be specific about what wants to be achieved or accomplished. Vague ideas or goals don’t have direction and can fizzle out over time.

  3. What is one benefit of establishing a new manager’s authority upon hire?
    1. They can argue their points now rather than later
    2. They know who to answer to if they have any problems
    3. They will know what they are supposed to do
    4. They are aware of what they can or cannot do from the beginning

    Establishing a new manager’s authority from the beginning allows them to understand up front what they can and cannot do in the office. This will help reduce problems once they are on the floor.

  4. What is one way to outline a new manager’s authority in the workplace?
    1. Tell them to consult the manager’s handbook
    2. Create an outline or chart
    3. Send an email with details
    4. Discuss verbally in a brief meeting

    Creating some sort of visual, such as a written list or graph outline, allows the manager to go over his new authority areas and keep for future references.


  1. When creating a shared vision plan, the main focus should be on what?
    1. Timing
    2. The manager’s new team
    3. Goals and future progress
    4. Previous mistakes

    A shared vision plan is written by the manager and their supervisor and it focuses on their mutual goals what progress needs to be seen over time.

  2. One of the final steps of the vision plan is what?
    1. Schedule periodic follow ups
    2. Tell the manager what is expected of them
    3. The manager explains what he wants to achieve
    4. Both parties get to introduce themselves

    One of the final steps to creating a shared vision plan is to schedule periodic follow up times or meetings in order to gauge progress and see how the manager is doing.

  3. What is one way to measure if a manager is ready for more responsibility?
    1. Ask them if they are ready for something new
    2. Let him have it and see how he does
    3. Monitor their progress over a period of time
    4. Ask his employees how he is doing

    When a manager excels in one area and over a period of time, their supervisor monitors their progress and measures how well they will do with other tasks.

  4. The more a manager succeeds the more _______ they will get.
    1. Trouble
    2. Friendly
    3. Bored
    4. Responsibilities

    The more a manager succeeds and excels in their current position, the more responsibilities they will get from upper management. This is typically seen as a reward for great work.


  1. What department did Angela hire Jeffrey to manage?
    1. Accounting
    2. Sales
    3. Marketing
    4. Billing

    Angela hired Jeffrey to be the manager over the company sales department.

  2. What was one of the first actions Angela did with Jeffrey as a new manager?
    1. Set goals together
    2. Told him when he could take his breaks
    3. Gave him a tour of the office
    4. Showed him where his desk was

    Once hired, one of the first actions Angela did with Jeffrey was create goals together that Jeffrey would like to accomplish and establish what Angela wants to see from him.