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About the course

This course will give students an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day. The contents of this course are based on the discoveries of psychologists and business people alike- who have found that successful problem-solvers tend to use the same type of process to identify and implement the solutions to their problems- which can be generalised to problems of any size, big or small.

What will I learn?

The Course Topics include:

1. The Problem-Solving Method

2. Information Gathering

3. Problem Definition

4. Preparing for Brainstorming

5. Generating Solutions (I)

6. Generating Solutions (II)

7. Analysing Solutions

8. Selecting a Solution

9. Planning Your Next Steps

Benefits of the course

Course Objectives are as follows: 

1. To understand problems and the creative problem-solving process

2. To identify types of information to gather and key questions to ask in problem solving

3. To identify the importance of defining a problem correctly

4. To identify and use four different problem definition tools

5. To write concrete problem statements

6. To use basic brainstorming tools to generate ideas for solutions

7. To use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method

8. To evaluate potential solutions against criteria, including cost/benefit analysis and group voting

9. To perform a final analysis to select a solution

10. To understand the roles that fact and intuition play in selecting a solution

11. To understand the need to refine the shortlist and re-refine it

12. To understand how to identify the tasks and resources necessary to implement solutions

13. To evaluate and adapt solutions to reality

14. To follow up with solution implementation to celebrate successes and identify improvements

Who is this course for?

Individuals who work in/ wish to work in environments where thinking outside the box is a beneficial tool to have.